This Privacy Policy describes how Atlantic Earth (“we,” “us,” or “our”) collects, uses, and protects the personal information of customers who visit our website and purchase our wig products. We are committed to safeguarding your privacy and ensuring the security of your personal information.

1. Information We Collect:

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card number, billing address, and payment details.
  • Order Information: Details of the products you purchase, order history, and transaction records.
  • Communications: Records of your interactions with us, including emails, chat logs, and customer service inquiries.
  • Website Usage: Data on your browsing behavior, such as pages visited, referral sources, and session duration.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Processing Orders: To fulfill your orders, process payments, and provide customer support.
  • Communication: To send order confirmations, shipping updates, and respond to inquiries.
  • Marketing: To send promotional emails, newsletters, and updates about our products and services. You may opt out of marketing communications at any time.
  • Analytics: To analyze website usage and improve our services, products, and user experience.
  • Legal and Security: To comply with legal requirements, protect our rights, and prevent fraud or other illegal activities.

3. Data Security:

We take measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. These measures include secure data storage, encryption, access controls, and regular security assessments.

4. Sharing Your Information:

We may share your personal information with trusted third parties for the following purposes:

  • Payment Processing: To facilitate secure payments, we share your payment information with payment service providers.
  • Shipping and Delivery: To fulfill your orders, we share your shipping information with courier services.
  • Legal Requirements: We may disclose your information to comply with legal obligations, court orders, or government requests.

5. Cookies and Tracking Technologies:

We use cookies and similar technologies to collect data about your browsing behavior on our website. You can manage your cookie preferences in your browser settings.

6. Your Choices:

You have the right to:

  • Access and correct your personal information.
  • Withdraw consent for marketing communications.
  • Request the deletion of your personal data (subject to legal requirements).
  • Object to the processing of your data for certain purposes.

7. Links to External Websites:

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these websites.

8. Changes to This Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the date of the latest revision will be indicated.

9. Contact Us:

If you have questions or concerns about our Privacy Policy or your personal information, please contact us at: customersupport@atlantic-earth.com.